CUSTOM SOLUTIONS
What We Provide
At Wellturn, we offer a wide range of solutions designed to meet the diverse needs of our clients:
Custom Functional Solutions
Tailor the functionality of our products to suit your specific requirements, enhancing performance and usability.
Custom Appearance Design
Create unique product designs that reflect your brand identity and stand out in the market.
Custom Accessories
Personalize accessories to perfectly complement your product and meet your operational needs.
Custom Packaging
Design packaging that not only protects your products but also enhances your brand image and customer experience.
Advanced Technology
Our products integrate the latest technologies, such as radar positioning and AI intelligent recognition.
Multi-functionality
For example, the F900Plus offers a three-in-one feature including fencing, training, and restricted areas.
Smart Interaction
For instance, the B630Plus features a TFT color screen, offering a smart interactive interface that tracks pet activity.
User-friendly
Our products are designed with simplicity and intuitiveness in mind, making them easy for pet owners to operate and set up.
Safety and Durability
Our products are durable, with an IP68 waterproof rating and multiple protection features, ensuring safety and longevity.
Customer Support
We provide comprehensive customer support, including installation guidance, usage tutorials, a one-year warranty, and overseas warehouse return services.
Marketing Support
Market Research and Analysis
Provide market research, industry analysis, and competitor intelligence.
Marketing Support
Design and provide brand materials such as product posters, packaging, and brochures.
Sales Tools and Resources
Design and provide product demonstrations, sales training materials, sales scripts, FAQs, and other support materials.
After-Sales Support
Transportation Support
Plan transportation routes and select the optimal shipping methods.
Monitor the status of goods in transit to meet specific delivery requirements.
Technical Support
Respond to customer technical inquiries and requests.
Provide technical support for product installation, configuration, maintenance, troubleshooting, and repair.
Warranty Service
Provide product repairs and one-year replacement services according to warranty terms.
Ensure timely resolution of customer issues.
Spare Parts and Accessories Support
Manage and optimize spare parts inventory.
Provide required OEM spare parts and accessories promptly to ensure product operation and maintenance.
Customization Process
01
Preliminary Meeting with Clients
Conduct initial meetings with clients to understand their specific requirements, goals, and expectations.
Collect relevant information and data to assess the client’s business environment and challenges.
02
Solution Design
Based on the client’s needs analysis, design customized solutions.
Determine the scope of services, key features, implementation plans, and budget estimates.
03
Proposal Submission and Discussion
Submit detailed proposals for customized services to clients.
Discuss proposal contents with clients. address questions, and adjust plan details.
04
Testing and Acceptance
Conduct initial meetings with clients to understand their specific requirements, goals, and expectations.
Collect relevant information and data to assess the client’s business environment and challenges.
05
Project Implementation
Initiate project implementation, allocate resources, execute plans, and monitor proaress.
Communicate reqularly with dlients to ensure projects proceed as planned.
06
Contract Signing
Sign formal contracts after both parties reach agreement.
Specify project terms, conditions. schedules, and payment arrangements.
We’re Here to Help
For any inquiries, feedback, or support, reach out to us using this form.